I bought my MacBook Pro a year ago (2 months ago it was also running with feedback)
I often notice stutters, especially in Safari but now also in Chrome. I have a few taps open but I think that a computer like this should also be able to cope.
when I stream Netflix or videos somewhere else I often get stutters where the picture remains for several seconds but the sound continues.
Recently I have also observed that it rarely happens that a few colorful pixel dots appear on the entire image surface for a short moment (but this can only be seen for about 1 second)
I have the MacBook Pro (13-inch, 2018; 2.3 GHz quad-core Intel Core i5; 8GB 2133 MHz LPDDR3; Intel Iris Plus Graphics 655 1536 MB (Catalina)
So if the Mac Book is so new, go to Apple Support. They are actually always relatively competent and can solve almost any problem. It is not currently possible, but you can also go to the Apple Store. Will be a software bug. I would advise you to maybe make the latest update or try it with the support…
MacBooks have had cooling problems for years because Apple only pays attention to design and not performance. I think that will also be your problem here. For any other product, I would have said now, unscrew it and look for dust. You shouldn't do this with the MacBook. Because of guarantee and all that. You can't really do anything about it. There are documents with fans in it that cool your MacBook but I don't know if it's really due to the heat. After all, graphic errors are not uncommon in MacBooks… There have been a few call backs.
Look if your MacBook gets very hot somewhere. Not so hot that you can't touch it anymore, but quite warm. I don't know how good your temperature sensation is in your hand but around 40 degrees.
Of course you can do something there, namely take advantage of the guarantee.
Yes, that would work if necessary. But you can't easily prove it. It only occurs sometimes. And especially in terms of performance, you can't say whether the laptop is not just clogged up or whatever or whether the processor really can do so little.
This has nothing to do with Apple's poor customer service, I would say that is what every manufacturer would say. You have to be able to prove that there's actually a defect.
