I'm having problems with Netflix all day. What could it be?

I have not been shown the films and series since this morning and now it was said that they are having difficulties. Then I got out of Netflix and back in and since then the screen is only black.

Has this ever happened to anyone? And what should I do now?

I have a button on the remote control called "Recent". If you find and press at your side, then you will be shown the apps you have used recently, and there you can close the app so that it is restarted. It usually works like this for me, but once I even had to unplug a cable from behind the TV to make it work.

There are no recent ones with me. Which plug did you pull?

Now all the time there's only the message that an error was found

I took some plug, but since the TV went out completely, and even the little light below, I guess it was the one that powered him. But be careful, there's a lot of electricity flowing through sockets.

I did it. Still nothing has changed. Then only the message comes that an error was found