Netflix video stops but the sound continues?

I recently got a new MacBook Air. However, I have the problem that with Netflix the picture freezes for a few seconds every few minutes, but the sound continues including the mouse. What could that be?

does anyone know this problem?

or how do you fix it?

it can or should not be due to the hardware. If so, I'll exchange it directly 😂

Try it out with all web browsers:

Safari, Firefox, Google Chrome and Opera.

With the web browser where this does not happen, you should take it.