TV and Netflix?

ba
6

I have 2 TVs, both Netflix compatible.

Netzflix works for one and the other shows error NW-3-6.

As I said, the PC and 1 TV do not work but the other TV.

The display on this television shows, check your Internet connection.

As I said, everything is fine! Where and how can you fix the error?

Al

If you are definitely connected to the internet (other apps work?), It can help to log out and log in again, or to uninstall and reinstall the app.

Before that, I would turn off the TV and disconnect it from the power for a while.

St

He can't access Netflix.

https://help.netflix.com/...node/12977

Ro

How are they connected? Via LAN, WLAN?

ba

I have a fiber optic connection and the devices are via LAN cable
connected by the router

Ro

Then you would have to check which TV gets which IP. Seems to be an internet access problem.

Ro

"I have a fiber optic connection and the devices are connected via LAN cable from the router" Then you should see the two devices in the router's web interface. Perhaps one device can't do that either. I also had a magenta box with Netflix and if you wanted to use it came "get yourself a newer model of this box" (it works too)