Netflix error message, what to do?

ja
17

In the middle of an episode of a series, this was interrupted and the screen displayed the error message U7381-1204.

However, even after extensive research on the Internet, I did not find anything about this error.

Has something like this happened to you before or do you know something about it?

Kind regards

P.S.: it is a Netflix account with no age limit or similar on a Huawai Matebook 13

a picture of the error message:

Netflix error message, what to do
Jo

Have you ever just restarted / reloaded?

It happens sometimes.

sw

Probably just a mistake in netflix what exactly they won't tell you from experience, it'll be back in 2-3 hours

St

However, even after extensive research on the Internet, I did not find anything about this error.

Then you should give it a try.

https://help.netflix.com/...ode/109590

Fl

Just restart.

Happened to me too.

st

Well, that happens. More or less without what you can do for it - errors in the software probably or something.

If it happens more often in the near future, you should write to support or write a negative review. But things will probably go back to normal tomorrow

ja

Thanks, I hope you are right

ja

Hopefully

ja

Yes I have but nothing changes

ja

I already have, without success

St

You have to delete the file and download it again.

Jo

Browser or app?

ja

App

sw

Don't worry about that Netflix only consists of servers and employees, mistakes can happen, especially with today's stress in times of lockdown

if it doesn't work tonight, just write to netflix

Jo

Try it in the browser?

Fl

Oh too bad because exactly this message came to me too, I then restarted and then it went.

Just try it later.

ja

I can do it, but I want to be able to watch the said series as a download offline

Jo

You can also use the browser or (think?)

if not look whether a new version is available restart the device etc