TV has internet problems?

gr
2

Dear Community,

we've had a Sony flat screen TV for about 5 years.

The problem is that the TV has "internet problems". The settings on the television say that I'm connected to the network, but when I want to start YouTube or NetFlix, it loads forever as if I had no internet.

When I'm on YouTube at the same time as my cell phone, everything works perfectly on my cell phone - only not on the television.

The television is up-to-date from the Android version and can't update the software.

Does anyone know or have had this problem and can help me?

Ma

It could be that your television is suffering from old age. But that's just speculation.

Does the television load for a long time when starting the app or does the app start quickly and then load the content in the app for a long time?

gr

More like the second. So the app starts quickly, but the content takes a long time or not at all.