Make Netflix subtitles out?

I switched on the subtitles on Netflix's cell phone and they are always on the TV for every episode of a series, whether I switch them off or not

Maybe the subtitles are from the series itself

Everywhere 🤔

It is sometimes with me. Once I put the subtitle on it doesn't go away and keeps coming back, after a month everything is back to normal. At least that's how it is with me, I hope I could help

Yes, everywhere and with every episode I have to spot them

Someone else logs in.

Yes family but on the other profile

Ask times, whether they have the problem.