Why can't I download anything?

Hu
- in Movies
5

Hi, I share a Netflix account with my family.

I sometimes download films or a couple of episodes from a series in case I want to see them on a drive or something.

The other day I wanted to download something again, but then I got the notification that I had downloaded too many things.

But I checked all accounts and there wasn't a single download.

What can be the reason?

ch

You have to delete a few downloads

Do

I already had that too. Then I deleted the files from my device and then it worked again.

Hu

Yes, I have, there's no longer a single download. But it still doesn't work

ch

Maybe log in and out of Netflix once

Av

I had the same problem with Disney +, you just have to call support and they'll unlock you again!