Tv hangs? Warranty?

Gu
- in Movies
8

A good year ago I bought a new (Android) TV. Over time, however, it gets slower and slower. When starting it needs ca5 min until the input is relatively timely processed, that is, when switching it takes about 10 seconds until the program changes. After starting the same problem synonymous with Netflix (is specially designed for this, has a Netflixaste on the remote control) added the recently sporadically the picture hangs and the sound continues to run or both at the same time, so lacks about 5 seconds of the movie.

Is this a return reason?

Lo

What is in the warranty conditions?

If you read them, you know more

Gu

Thanks for the answer. There's something about the third of everything excluded from the third is not the assurance of general usability, satisfactory quality.

In my opinion, this is not the case with my case

Lo

Then turn with the opinion to the guarantor, if no solution over software update is possible and your TV in this regard is up to date, quite a replacement device may be possible.

Be

That sounds cruel and is not acceptable to me. Which brand and price range?

Gu

Tcl… Once and never again 😂 around 600 euro

Be

And what screen size? 65 inches? At 65, it would really be an absolute cheapest device.

I'm afraid that's not the guarantee. Unless it is really just a defect on your device. What is the internet writing about?

Otherwise it is probably due to a weak processor, somewhere the cheap manufacturers have to save yes. On AndroidTV it is not in itself, this is not necessarily the best system, but runs on my high-end Sony synonymous and the start takes about 5 seconds and then he is fully operational.

Gu

50 inches

I suspect it is software side because synonymous switching from HDMI to TV or the other way from time to time synonymous takes forever because he does not respond.

Tu

Is a complaint reason (at the dealer). Keyword warranty.

Guarantee would also be possible. But then the manufacturer.