I have watched my series on netflix without any problems at one time it just loads and there's nothing left, nothing thought, well now I have Wi-Fi but no more internet, why? Waited the router unplugged but nothing happened? Can anyone tell me what it may be?
Call your provider.
I can't tell you that, but Wi-Fi is not the same as Internet. Wi-Fi is just a wireless network connection, but I think you know that. Just call the provider and ask if there's a problem. Do you have Internet via Wi-Fi on your mobile? I would try to rule out and check all devices like tablet, laptop, mobile phone on internet. If all this is flat, then call the hotline directly. Sometimes you can also see this directly online. Otherwise, as you have done, turn everything off, restart and wait.
Put everything that MIM Internet has to do out if that does not work go to the website of your router z.b. Speedport.ip and there you can "turn on" if nothing brings customer service