Update Apple TV?

Hi

I've had to update my Apple TV Box for a long time, now I can't even watch Netflix because it's not up to date. However, the update does not work. First it is prepared normally as it can be seen in the picture and shortly before it is finished it says failed again I have tried it so often but have no idea what it could be. Does anyone have any idea about that?

Quick question, how old is your Apple TV?

Otherwise, I would recommend simply completely reset and set up again.

Thank you that would be an idea, do you know whether I have to re-enter my Wi-Fi password after resetting or does it stay there?

No, you have to enter it again, the AppleTV will be completely reset to "buy new"

Okay thank you very much.

You're welcome.