No picture just sound on TV?

av
6

I bought a television from Lidl 5 months ago. Yesterday I watched Netflix and suddenly the screen went black and only the sound came!
No matter what I do there's no picture! Not even the logo when switching on, I tried switching it on and off and pulling the plug but nothing helps!

I still have receipts!

how do I proceed?

Ed

I don't know what would help. Did you google for the model and the problem? What brand is it? I would bring the thing back. Have you ever looked to see if he Get a video signal from a BluRay player?

Br

Go to Lidl and complain about the defective device.

av

The brand is SHARP. He receives a video signal from nothing because you can see anyway because the screen is just black

av

Thank you

Ed

Complain. And best of all money back and buy something else, Samsung e.g.

av

@ ranger1111 Ok thanks