Google Chromecast sound goes out?

Pa
7

When I watch Google Chromecast on the Netflix TV, the sound goes off after about 2 hours. The TV is then synonymous short down, that the sound is off.

I always have to turn the TV off and on again because otherwise it will not work. On the TV and Netflix, the sound is on.

How can I turn the sound back on without having to turn off the TV?

Su

Factory setting could help.

Pa

And how / where do I do that?

Su

In the menu.

Pa

And how do I open that, with an app from google or what? On the TV you can't do anything

Su

I think you are wrong.

Pa

I can't find anything on the TV. The Chromecast is plugged into the TV. And through the Netflix app, I can connect and watch TV.

Su

Set TV to factory settings.