EBay account has been misused, what can I do?

Ka
15

This week I was the victim of an eBay hack… First of all, I don't have internet jargon because I don't do anything on the computer.

Someone had hacked into my ebay account or whatever. I got it very quickly by sending a wave of purchase confirmation emails to my cell phone. I changed my password directly and called ebay. The confirmed a third-party login, etc.

They ordered video games there at my expense. This person then urged the seller to send the key quickly in the internal mail program. The money has already been debited from PayPal via my account.

Apart from calling ebay, I had done nothing, my passwords changed everywhere.

I have the option of having the debits posted back.

Then paypal will block me and other bills like netflix can't be debited.

Can someone please help me get my money back?

What else can I do?

Te

I can imagine that the keys could be locked.

The question is, how much money is it and how much effort do you want to make?

Contact paypal and describe your situation.

Oa

Why should PayPal block you? Contact PayPal, they will book back the unauthorized payments and everything will be fine again. That's why you use PayPal.

Oa

What for? He just wants his money back. What happens to the keys is the problem of the defrauded seller, who has no seller protection if he is so stupid to sell digital goods with PayPal.

Gu

Changing passwords is good and important for something, especially if the same password was everywhere.

Otherwise call PayPal, explain the situation. The whole thing is then evaluated as a third party access and reimbursed. Especially if it could confirm Ebay. PayPal is related to Ebay. What about the goods… Joa were mostly keys, I guess, but it's not your problem either.

In the future, pay attention to the sender of emails and do not click on every link just because it says that you have won a new iPhone. Read the last sentence with a hint of humor, of course.

Te

The idea would be to contact the dealers that they should take care of it (and of course refund the money). But in my opinion Paypal would be the better contact.

Te

I said yes. Paypal should actually go. I just wanted to describe another option.

Ka

I don't even notice such emails, I know phishing emails… I even got one earlier, in English… I used my first name as a title.

I sent it directly to spoof@ebay.de and the consumer center.

in addition, someone tried to log into my google account on this day of the hack.

I changed the passwords on the most important platforms where money etc. Is concerned. And the two-stage control activates where you can get code on your cell phone.

I want to delete paypal altogether when that is cleared up. This is only convenience, then I only buy by bank transfer and prefer to wait a day longer.

the gentleman on ebay said something about paypal, but I was not exactly aware of the shock.

Ka

I just called Paypal and the chances of getting the money are slim, the lady told me. The reason is that they can't check what actually happened on eBay. Since I have the setting on, when I buy ebay, just click on "pay" and it will be debited directly without logging into paypal.

and ebay can confirm the external access… But they don't care about paypal… Only if something was hacked directly into paypal is it clear.

they now compare my other purchases on ebay and their debits from paypal.

all good luck… But since I haven't bought or bought any keys in the past, I hope the best now.

but will call ebay again and contact these dealers. I think that the dealers will not be accommodating… It is generally a difficult time right now, and many mutate to selfish, especially when it comes to money.

Ka

I just called Paypal and the chances of getting the money are slim, the lady told me. The reason is that they can't check what actually happened on eBay. Since I have the setting on, when I buy ebay, just click on "pay" and it will be debited directly without logging into paypal.

and ebay can confirm the external access… But they don't care about paypal… Only if something was hacked directly into paypal is it clear.

they now compare my other purchases on ebay and their debits from paypal.

all good luck… But since I haven't bought or bought any keys in the past, I hope the best now.

but will call ebay again and contact these dealers. I think that the dealers will not be accommodating… It is generally a difficult time right now, and many mutate to selfish, especially when it comes to money.

Ka

I just logged on ebay and wanted to send mails to these sellers. But these purchases are no longer listed than when nothing happened.

hm funny.

Gu

Hm ok it gets more difficult. Paypal normally checks if you click "Report a problem" and then click "External access", information such as location, browser, resolution, etc., and can then use these parameters to believe you and investigate. How is that if you did it directly in Ebay I can't answer you 100%, but Paypal is a subsidiary of Ebay. Actually, something should be done in this case. Wait

Di

Please read carefully and work through everything gradually:

https://www.ebay.de/...=lucenceai

Ka

Grad came email from Paypal… Money will be booked back! I'm feeling better now.

was a lesson to me as far as passwords are concerned… Since all this is too much for me in digital… I will reduce a lot!

→ nice evening everyone who invested time here for my concern!

ps:

Gu

I'm glad to hear that.

Ka

Now i have the next problem:

I had ordered a synthesizer in austria via classified ad a month ago.

the package then came to 1.4. Here in the region at the distribution center, the status even indicated that it was loaded into the delivery vehicle for onward transport. That evening the status was changed and only so that it got there. Then 10 days had passed, nothing changed, I came home, dhl slip in it, with a payment request of 18 euro!

in this branch (stationery shop!) and discussed and dismissed my questions. It was supposedly not cleared, so without a token.

I'm smart, however, because I like to sell and buy flea market stuff on the side… I had the seller take a photo of the receipt with the tracking number.

very strange that it came to the distribution center under his tracking number!

It was written on the DHL pick-up slip: due to slight packaging damage, repackaging had to be carried out. But that was not the case, it was the originally packaged package. She said yes it was not made free.

I told the seller so and he transferred 18 euro back to me, but told him something to do here.

then last friday came dhl letter, we're sorry that your parcel has been lost blah blah… With fill-in form.

I will get all the coal of the device and share it with the seller… That is probably a cheeky thing going on. And these misspellings in the DHL letter and even form!