I have the following problem. I just turned on netflix and noticed that other users are shown to me. My email address has also been changed to another one. I wanted to reset my password (wanted to send me a code because I forgot my password, but found that apparently no account was registered via my email address. Everything was changed to Spanish and I have no idea how to change it. Had to pay only 7.99 euro and now I have apparently premium.
How would you go ahead?
Report to support if you can no longer do anything on the account yourself
Therefore, you should contact the Netflix hotline. You can reach support from 9 a.m. To 10 p.m. On 0800-724-0697.
Support will be able to match your identity with some data and tell you what the problem is. In this case, another hacker's email address was probably stored. In a few seconds you will also receive an email with which you can reset your old password.
Source: Futurezone.de
After that, I would definitely scan my computer for viruses and apply for a new credit card. Block the old one immediately.
