Netflix and Amazon no surround?

Mo
4

With Netflix and Amazon I don't have surround sound on my pc. The pc is directly connected to my receiver via hdmi, from there it goes to the projector. 7.1 and 5.1 tests under Windows pass without any problems all speakers work, but with Amazon and Netflix I have stereo. I use the Amazon app on the desktop and on Netflix the browser. Who nh idea?

ma

You can enjoy Netflix titles with 5.1 surround sound using a receiver that supports Dolby Digital Plus and an Internet connection of at least 3.0 megabits per second.

If all of this applies and it still doesn't work, contact Amazon support.

ar

Try the app on Netflix, it doesn't work in the browser.

Mo

With amazon the app does not work, I tried Netflix now does not work either

Mo

No, everything is not possible. What the Amazon support has to do with my ok or with my receiver, I don't know anyway, thanks for the support