Laptop got stuck for the fourth time now and I don't know what to do?

I've been treating this laptop like gold, and I've only had it for three months.
I don't go to any strange sites, I've also done two virus checks, no water has run over it or anything, and I've done all the updates that can be done.

however, the laptop has now hung up for the fourth time while watching Netflix or YouTube.
at that time no other programs were open or anything.

In the beginning, the first time the laptop hung up, it was just a still screen and the laptop responded to Leone's keystroke. Now for the fourth time, but there was also a long, unhealthy sounding dark tone.
I don't know what to do anymore, either way I'll probably hand over the laptop to professionals who should take a look at it, but I wanted to ask again here.

All drivers updated? Have you ever observed whether what is performing excessively?

Also have to pay attention to overheating in laptops! The ventilation slots must not be covered!

Did you run the energy saving mode at maximum performance?

So the last time my laptop was lying on the bedspread, that could have disturbed it, but I had always done it that way and it had never disturbed him

Next time try to put the laptop on a board or something

Duvet? There you have your problem.

So, because of the drivers again; I just glanced over at the drivers and the ones I checked are up to date.

and because of the bedspread, I can't really imagine it, because it's always been fine in the past.

I think I will just take the laptop to any professional who should do it, but thanks a lot for your help

Which program did you use to run the virus check?

Otherwise, the first rule for such problems:
Search for warnings and errors in the Event Viewer.
Note the event ID and google afterwards.

And because of the bedspread, I can't really imagine it, because it's always been fine in the past.

With this logic, you never need to change the oil in a car.
Everything runs perfectly until failure.

It is already clear to you that a bed corner contributes significantly to the fact that the ventilation can fluff up. You will get a heat problem sooner or later that can damage the hardware.