I would like to change my Internet provider soon because the speeds in terms of uploads and downloads are simply a disaster (games stutter, Netflix and other apps load slowly).
I've already done a comparison of providers at check24, but I'm a little overwhelmed. How does such a change work if I make it via check24, for example? Will they also terminate my old contract directly? And what if my current contract still runs for several months?
The most important thing is that I have a smooth transition and that I'm not without a network (currently working in the home office). Who has experience and can help me?
Another provider is unlikely to improve your situation either. Try the hybrid from Deutsche Telekom, which is faster and almost fail-safe, as the Internet works even if the fixed network fails. I did it myself with a total of 100 Mbit / s and I'm very satisfied. But it also depends on the location.
You have to cancel the contract yourself. If several more months
You have to serve the term. Before termination of the contract
I would get in touch with the new provider by contract so that everything goes smoothly and seamlessly.
A change is only useful if you change to another technology (e.g. DSL to cable), because the connection usually remains the same.
The change itself is quite easy, as a rule the new provider will take over the termination for you if you so wish. Everything is explained in the ordering process.
You can instruct the new provider to terminate the contract. Normally the new contract begins on the day for which it was terminated. This is also possible for a few months, you have to clarify with the new provider.
Do not cancel yourself, otherwise it is quick, e.g. The phone number Path.
The operator actually has to switch within 24 hours, i.e. Max. 24h without internet. If you only change the provider, it is usually quick, because something only needs to be switched in the head office.
Do not terminate the contract yourself, otherwise the number is gone. Something like that should be left to the new provider.
