My Netflix has not been working for almost 2 weeks because it has a problem with the last payment (this is displayed when I want to play a film).
So far, the payment went to my mother's account, but now the money could not be debited for December (card had expired). I then switched the payment to my account and the missing money was debited on Monday. However, my account is still closed and I'm slowly wondering what it takes so long to release.
Should I wait until the beginning of next week or use the Netflix phone or write an email?
It usually doesn't even take a few hours. Was with me more often, because I could look straight after adjustment. Write to support.
I would contact them now. You already had four working days to change something. So you pay almost for free when you can't even use it
Contact support / customer service when payment is made it should actually work again.
But it can also be natural that it will take a while until Netflix has processed everything.
I personally would simply write an email in such a case, if the account works until then they will see that.
