I have been able to extend the subscription with the Pre Paid card for over a year. This morning when I wanted to watch Netflix, that came. I checked to see if I still had enough money on the card, yes I did. I have never had that. I know nothing about account and modern technology etc. I need help.
This is probably due to your account. Could be that the debit order must be renewed. The best you call your bank and ask if it has a specific reason or if the error is still Netflix.
Contact the bank of the card and ask.
Every half years my primary card is blocked when I shop over foreign countries. However, I then get an email about it with a hotline to unlock. Do not know how comfortable / customer friendly your bank is there.
Could sometimes buy something with the card to see if it is generally or not. If she goes, you can also ask Netflix support.
Delete all that. Netflix is very obese with hackers…
Source: The Netflixteam told me
