Is it normal that our Samsung TV does not run smoothly?

pi
3

Our Samsung series 6 55 inch TV is not working properly.

Sometimes Disney Plus or Youtube doesn't work (Netflix and Amazon Prime always work), so it never runs smoothly in the "menu" where you can find netflix and co. He always lags behind when making choices, the sound seldom just doesn't work and it just turns on by itself about 3 to 4 times a month.

What could that be due to and would the time have come for you to buy a new one?

Su

Update software.

If necessary, make a factory setting, observe.

pi

Unfortunately it has already been updated as much as it can.

Su

Try a factory setting, new stations have to be searched for.