Question about Sky (Q)?

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25

I set up a Sky Entertainment subscription a few days ago, or I tried. I could not verify my age because I'm from Austria. A Sky Entertainment subscription you can apparently only have as a German. So I phoned the support, the guy said, give me your details. (Iban, name, etc.) He said it all clear it's set up, I did not even have to verify my age. I have not even registered, (My customer number is not yet in the system) but it rings a man and brings me a Sky Receiver! I just set up Sky Entertainment? Here is a photo:

Question about Sky Q

What is this receiver, and what is Sky Q? Do I have to pay extra for the receiver? I checked the internet, Sky Q is a mix of Netflix + Sky. There it says, it costs 30 euro, but on the phone the man said 12,49. How much is it now? What is that? I just wanted to watch TV series. Do I have to pay for the receiver?

Da

Now wait a minute, you still get the contracts, because everything is in it, only then runs the revocation period.

How should WE know what you actually completed?

And yes, every Sky customer needs a receiver or a CI + module.

Then comes the smart card for decryption pure.

Alternatively, there's Sky Ticket.

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I have described everything exactly to you! My situation described 1: 1? I just wanted Sky Ticket, what's the receiver, what did I actually set up, that was the question.

Cr

Sky Entertainment is apparently only in DE. You will surely get another contract. Then everything is in there.

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Thank you

Da

Aha, everything 1: 1 described exactly! 😅😂

The Du Sky ticket wanted, you write here in the comment the first time. So much to 1: 1 point accurate! 👏👌👍

If you've expressed yourself just as imprecisely on the phone, I'm not surprised at anything!

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First sentence in my question: "I tried to set up a Sky Entertainment subscription" you realize what? Why do you even answer?

Da

Sky Entertainment is a program package that you can book.

But say nothing about whether via a receiver or ticket. Is namely in all variants bookable / possible.

Why are you asking questions here, no, why book something when you have no idea?

I have a clue because I'm a customer of those, certainly 15 years or more 😁😎

Av

Nobody here knows what you could have booked for a current offer, but entertainment in Austria currently costs 12.49 euro a month, the receiver is a lead receiver and free.

SKY Q is the generic term for the SKY offer and the receiver, if you want to use Netflix you have to book Entertainment Plus, your package is without Netflix.

https://www.sky-angebote.at/

Question about Sky Q
Av

This also exists in Austria, see link in my answer.

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Many Thanks. Rental receiver? So I have to send that back someday? I'm sorry for these questions, I'm really not experienced in technical matters.

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I thought Sky Entertainment would be as easy to book as Netflix. I was probably wrong. Why am I discussing here at all, are enough people who want to help and can

Av

Yes, if you cancel the contract, you have to return the receiver and the smartcard to SKY within 14 days of the end of the contract, because it is best to pick up the box. You also need it if the receiver should break, because you have to send it to SKY Send and send you a free exchange device.

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OK thanks. But I do not want to quit. So can keep the receiver, right?

Av

As long as your contract is running you can keep the receiver.

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Thanks, I appreciate your help very much!

Cr

Hmm, on the official Sky page is nothing. But it will be true.

Av

The link in my answer is the official SKY page for Austria, and the picture is a screenshot of the page!

Av

With pleasure, greeting andie

Cr

This is not the official page ^^

Look in the imprint.

The official site is sky.at.

Av

How is the country end of my link? Such SKY marketers are licensed and that is for the market in Austria, because it does not matter who has its headquarters in Germany!

https://www.sky-angebote.at/

That's from the official SKY at page!

https://www.sky.at/bestellung/pakete-produkte/sky-entertainment-paket-167221

Cr

Well, I was too stupid to find that

I did not know that such "marketers" are licensed. Sorry.

But the official site for Austria is still sky. At xD

Av

Yes, I never said anything else.

These marketers are also available for Germany, which have booths in the electronics markets are often not directly from SKY but also licensed product marketer or campaign manager in such special promotions with special offers.

Cr

Thank you.

Av

Thanks for the star.

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With pleasure. Oh, I can go see normal, right?