Samsung Series 7 4K Smart TV problem?

Pe
9

My Samsung Series 7 4K Smart TV shows me a little.

I'm someone who watches TV very little, when I have the time to gamble or watch Netflix 1 hour before going to sleep.

Now I'm on vacation and use a little more time that I usually don't have and gamble a lot.

However, my Samsung is of the opinion that it switches itself off automatically every 2 hours, without my having set this.

The timer is OFF and the option switch off at a specific time, and yet it goes out every time.

When it comes to support, the idiots ask me if I have both off I say yes and they still can't help me why it is and there are many on the Internet who have this problem.

Maybe someone has a solution for this?

To

You could press any button on the remote every 1.5 hours, but that would probably be too complicated…

Pa

If this does not always happen at the same time, it can also be due to a defect on the mainboard, which I also had with a Samsung 7 series

Pe

The TV is brand new

Pa

Mine was only about 3-4 months old at the time, which means nothing

Pe

But if you do research on the net, you see that many have the same problem. Can't imagine that they are all broken

Pa

That's why I said yes.

haste ever tried to reset the TV to factory settings

Pe

Yes, I already have a hidden setting on the part of Samsung

Pa

Then I would contact the dealer and get a guarantee if Samsung can't help you

Su

Defect can be.