Bank transaction not authorized?

Sw
10

Someone booked a Netflix subscription into my account. It was not allowed by me. I do not know who it was or how that one has my data. How do I get the money back and avoid future transactions without my permission. It was by direct debit

St

https://www.spiegel.de/netzwelt/web/gauner-abbuchungen-so-ist-der-lastschriftmissbrauch-zu-stoppen-a-595054.html

Me

Simply contradict at the bank (also works in online banking).

An objection to direct debits is possible within eight weeks without giving reasons. If the payee does not have a valid direct debit mandate, the deadline is even 13 months.

Ne

You can easily have an unauthorized debit booked back.

The bank is not obliged to check the eligibility for amounts below 100 euro.

That is exactly why there's the cancellation right.

Me

The article is completely out of date. Direct debit mandates have now been replaced by the SEPA direct debit mandate, and the deadlines are no longer correct.

Sw

Direct debit is from 18

Me

And what should that tell me now? You didn't mention age in the question (but it doesn't matter either).

Disagree and you're done.

Me

The bank is not obliged to check the eligibility for amounts below 100 euro.

Basically, they are not - regardless of the amount.

Sw

So with an employee?

Me

How else do you access your account?

At my bank, this is only possible online or by phone.

Eq

You can object to the direct debit in online banking, if you do not have online banking, then contact your bank.

In addition, I would write to the support of Netflix that a debit has been made from your account (if necessary, do not give the exact account details, the purpose / transaction code of Netflix should be sufficient, if they do not report), you have no account there and they please remove the account details. You also object to all further debits from your account, as you have never agreed to this.