How can you make the video quality high?

On our cell phones, Netflix is in SD although we can watch HD on the cell phone. How can you get the video quality up on Netflix on your mobile phone?

Hm… Maybe it's due to the bandwidth (internet speed)? Or the fact that you have activated "data saver"? Or to Huawei?

No, my internet test is successful and I have a 200 Mbit line. I also have the premium subscription and look at a Samsung S10.

Where can you see if you have activated data saving mode?

What is the Widevine level of your cell phone?

Level 1 full HD

Level 2 HD

Level 3 SD

If your mobile phone only has level 3 certification, you can only watch the content on Netflix in SD quality.

Where can you see this? I'm using a Samsung Galaxy S10.

Probably due to the widewine level as asked correctly here…

Where can you see the Widevine Level?

Reinstall Netflix.

"Alternatively, the Netflix app for Android tells you which Widevine level and which HDR capacities your device allows. To check this, tap on More at the bottom of the app and then on App settings. Here you scroll down and tap on the entry Playback specification. In this list you can now see the Widevine suitability and, if applicable, the HDR level of your android. "

Habs just reinstalled and can now watch in HD again. Many Thanks! I didn't come up with something as simple as this and have desperately searched through every setting 😅

Thanks! That's up for me. However, the problem has been resolved. I just had to reinstall the app 😅

Look at it! The classic "Have you tried switching it on and off?": D

Have fun!

That was exactly what it was 😄 Thank you, it was nice not to have seen a film blurry again xD