Netflix doesn't load episodes?

I have the Netflix app on my PC because the episodes are loaded faster. No episode has been loading for a few days although I can open Netflix.

Internet connection is good and nobody else is involved.

Could it be my new browser, Firefox? I'm not opening Netflix through my browser…

-Thank you

You may have changed something in the settings or it was changed yourself during an update.

Thank you for your prompt reply. I can't find the settings. Where are the?

If you are in the account selection you can edit it.
Or if you have selected your account, you have a small icon with your profile picture in the top right. Then click on it and go to '' Manage Profile ''.

I have now logged into Netflix via my browser. Before streaming the episode I got an error message and I followed the steps below. I had to allow saved cookies and website data with Firefox.