Easybox 803 disaster?

Help can someone tell me what I can do against my *** box, the internet is so bad that not even 2 people can watch Netflix or anything at the same time. It is said that the box should run at 50 MBits. But don't get more than 1-10.

The question is, how much does the line get?

Not - how much does the box transmit.

50mbit is now very little - most routers have 150 to 300 Mbit.

But every router is only as fast as the line to the router.

If you only have a 10 Mbit line, only 10 Mbit arrive…