Amazon Video TV App is spinning?

Hi! My TV Amazon app is spinning around for some time, and depends like ne slow motion behind, if I durchschalte through the films… Does this problem synonymous someone?

Have already tried in the settings to solve the problem, but found nothing… For Netflix, for example, this problem does not occur!

What is your Internet performance, or your WLAN, maybe it's because.

No, that's not it… Have on other apps synonymous no problems!

This will be a technical problem on Amazon. Something is usually always fixed quickly.

Well, the problem I've had for more than a month now…