My TV (Toshiba 32L3869DAX) is one year old. About 2 months ago I tried to connect to Wi-Fi to watch Netflix. Had worked well too. At some point the TV kept turning on and off and there was nothing I could do. I disconnected and the TV went back to normal. After that I could no longer establish a Wi-Fi connection. Since this also no longer worked with the cell phone, I thought my WLAN box was broken and bought a new one.
Two days ago the new Wi-Fi came and I tried to connect again. This time he didn't even find a network, so I reset it to the factory settings. Then he found my new Wi-Fi network, I entered the password, but every time I want to connect now the TV restarts. Tried it via WPS, the same thing happens.
I'm really at a loss and can't or do not want to imagine that a television will only be damaged after one year.
I don't know if that's relevant:
My WLAN box is about 3-4 meters away from the TV and when I select the network on the TV there are 2 out of 5 lines (signal?). Is it maybe too weak?
Does anyone have any tips or advice on what else I can do?
Does your TV have a LAN port, i.e. Input? If so, I would connect it to the router with a network cable so that the TV does not have Wi-Fi
If your cell phone works with the Wi-Fi you have a TV problem.
I've done that now and it works! Unfortunately, the TV is a bit inconvenient now, because the cable is not long enough. Will call on Monday whether this is to repair and how expensive it is or how much it costs.
If the Wi-Fi on the TV is so terrible and it works with a LAN cable, there's also a cheap cordless solution that is connected to the TV's LAN port.
It will work with a Wi-Fi repeater in client mode, because a Wi-Fi repeater has a LAN connection and this can be connected directly to the TV using a short LAN cable.
The set-up is a bit more demanding, but when set up, it runs perfectly (like me on the Smart TV from Samsung).
Explained here in my answer (suggestion 1):
Looking for Wi-Fi stick for Samsung ue40d6200 TV? (Samsung TV, Samsung TV) - good question
PS:
It is also explained here at AVM:
Have now ordered a longer cable from Amazon, so that should work too.
Thank you for the asterisk ;-)