Paypal Gift Code (Netflix) still not arrived?

I bought 4 hours ago on the official Paypal site a 20 euro netflix code but until now still not arrived. But I've already got this proof of purchase and written the support. How do I get the code and how long would that take, and if not, can I somehow get my money back? Or is it simply because it's Sunday

Sunday 23 clock no support works.

The code will get you tomorrow.