Netflix does not allow me to download movies on my phone, so I can watch them offline. There's then only: too many downloads on user account. Just not a single user account has downloads so far?
Is the app up to date?
Possibly. Uninstall again if yes and if no update.
They know what's good 😂 movies on the phone 🙈
Maybe you have no more storage space on your phone.
Otherwise you can deinstal the app and upload again. Maybe that will help you.
Still have 60 GB over 🤷♀️