Sharp TV, Amazon should be on it, but isn't it?

Bi
7

I bought a Sharp Smart tv, YouTube, Netflix and Prime should be installed. Everything on it but no prime. Annoys me. Can I download it? The instructions only show the structure in thousands of languages …

Ma

There should be a store, it should work there!

Bi

I find nothing on the TV, no store at all.

Ma

Then it wouldn't have to be a Smart TV, a Smart TV normally always has an app store, of course there are televisions with pre-installed apps but without a store

Bi

Amazon, like Netflix, etc., is also shown on the packaging

Ma

Isn't there a support hotline from the television company? I would inquire

Bi

No I don't mean fire tv but the app

de

Ah ok…

try a firmware update on the device

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